Legal Terms

Terms of Service

Terms and conditions governing the use of our website, services, and products

Last Updated: January 2025

Important Notice

Please read these Terms of Service carefully before using our website or services. These terms constitute a legally binding agreement between you and CTRL Labs.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Agreement to Terms

By accessing or using CTRL Labs' website, services, or products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our services, including but not limited to: • Website visitors • Service subscribers • Training participants • Government and enterprise clients • Job applicants We reserve the right to modify these terms at any time. Your continued use of our services constitutes acceptance of any changes.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. **Permitted Uses:** • Accessing information about our services and capabilities • Engaging with our ShiftRight™ framework and assessments • Participating in authorized training and certification programs • Using our tools and services under valid license agreements • Communicating with our team about legitimate business inquiries **Prohibited Uses:** • Unauthorized access to our systems or client data • Distribution of malware or malicious code • Interference with service operations or security measures • Reverse engineering of proprietary tools or methods • Using our services to harm others or violate laws • Impersonating CTRL Labs or our representatives

Intellectual Property Rights

All content, features, and functionality on our website and in our services are owned by CTRL Labs and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. **Our Property Includes:** • The ShiftRight™ framework and methodology • Website content, design, and code • Training materials and certification programs • Proprietary tools and software • Logos, trademarks, and brand assets • Technical documentation and research You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any content from our services without prior written permission, except as permitted under our licenses or agreements.

Service Agreements

Use of our professional services, tools, and assessments is governed by specific service agreements and licenses. **Enterprise & Government Services:** Separate contracts govern the provision of: • ShiftRight™ assessments and advisory services • Offensive cybersecurity tools and capabilities • Training and certification programs • Custom tool development and support • Ongoing consulting and retainer arrangements Contact us to discuss terms for professional services and enterprise licenses. **Free Services:** Certain content and resources may be provided free of charge. These are provided "as is" without warranty, and we reserve the right to modify or discontinue them at any time.

User Accounts

Some features require you to create an account. You are responsible for: • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Notifying us immediately of any unauthorized access • Providing accurate and current information We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods. **Account Security:** • Use strong, unique passwords • Enable multi-factor authentication when available • Do not share credentials with others • Report suspicious activity immediately

Disclaimers and Limitations

**No Warranty:** Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. **Service Availability:** We do not guarantee that our services will be uninterrupted, secure, or error-free. We may modify, suspend, or discontinue services at any time without notice. **Limitation of Liability:** To the fullest extent permitted by law, CTRL Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. **Third-Party Content:** We are not responsible for content, products, or services provided by third parties, including links to external websites.

Prohibited Activities

You may not: • Use our services for any illegal purpose or to violate any laws • Attempt to gain unauthorized access to our systems or networks • Interfere with or disrupt our services or servers • Use automated systems (bots, scrapers) without permission • Transmit viruses, malware, or other harmful code • Impersonate others or provide false information • Collect or harvest information about other users • Use services to attack or compromise third-party systems without proper authorization • Violate the intellectual property rights of CTRL Labs or others • Engage in any activity that could harm our reputation or business Violation of these terms may result in termination of access and potential legal action.

Indemnification

You agree to indemnify, defend, and hold harmless CTRL Labs, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • •Your violation of these Terms of Service
  • •Your use or misuse of our services
  • •Your violation of any rights of another party
  • •Your violation of any applicable laws or regulations

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which CTRL Labs is incorporated, without regard to conflict of law principles.

Any disputes arising out of or relating to these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules.

Government clients may be subject to different dispute resolution procedures as specified in their service agreements.

Severability and Waiver

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Waiver: Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of CTRL Labs.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.

info@ctrlabs.ioContact Form